These are our Terms and Conditions of Service

Video Professionals, VP includes Video Professionals our staff, agents, sub-contractors or other parties used in conjunction with our provision of service.

The Video Professionals owners are Graeme Goodings and David Hales ABN 52 931 156 020.

The customer means you, client, hirer or any of your agents acting on your behalf.


General Terms of Service

  1. All information on this site is provided for reference only and professional advice should be sought before acting on or using information or material for personal use.
  2. All content is copyright and may not be used without the permission of the copyright holder.
  3. Video Professionals will not be held responsible legally, financially or otherwise as a result of using our services or the content on this site unless it is proved we have been deliberately negligent in the preparation and display of such material.
  4. The person using our services is responsible for all actions and awards resulting from the use of the produced video from legal actions by others.
  5. Special Offers are made “as-is” and may be removed without notice.
  6. Special Offers may have their own Terms and Conditions which must be read in-conjunction with these General Terms and Conditions.
  7. Pricing for any particular production will be set upon original quotation
  8. Deviations from the quote may incur extra charges.
  9. By using our services you agree to be bound by these Terms and Conditions.
  10. All Terms and Conditions are subject to change without notice.


Animated Video Offer Terms and Conditions

  1. The animated production is to be no more than 60 seconds duration.
  2. Customer is to provide and approve all text and content used in the video.
  3. The video must not take Video Professionals more than an hour to produce.
  4. Finished video will upon payment be provided to the customer in MP4 format unless otherwise specified.
  5. A change in video format may incur extra costs.
  6. These terms must be read in conjunction with our General Terms and Conditions.


Shoot First – Pay Later Terms and Conditions

  1. Video pricing will be based on the product requirements, time and factors needed to produce the finished product.
  2. Production time for this offer is limited to 4 hours. If production time is longer a deposit may be required.
  3. All pricing will be set at pre-production meetings and finalised before production commences.
  4. The video will be shot, edited and produced at no initial charge to the customer to allow evaluation of the finished product before purchase.
  5. If approved and the video is satisfactory for the customer’s use the quoted fee shall be paid before hand-over of the finished production.
  6. If the client is not satisfied, the video can be edited or the customer may just choose to walk away with no obligation to pay.
  7. Video Professionals will not be held liable in any manner for losses incurred by the customer in the production or use of this video.
  8. Video Professionals will also retain intellectual property rights if the customer walks away.
  9. Video Professionals may use portions of the video for self promotion at any time with no financial payments to the customer.
  10. These terms must be read in conjunction with our General Terms and Conditions.